Schedule MOPAR service at East Tennessee Dodge

Chrysler Town & Country Quarter Window Switch Recall P25

If your vehicle is included in this recall, you will receive a notice. Follow the instructions on the notification and work with your Chrysler, Dodge, Jeep or Ram Dealership to schedule your appointment. If you have additional questions, please contact the Chrysler Group Recall Assistance Center at 1-800-853-1403.

Chrysler has decided that a defect, which relates to motor vehicle safety, exists in some 2010 through 2014 model year Chrysler Town & Country and Chrysler Town & Country vehicles.

The problem is...

The rear quarter vent window switch on your vehicle may overheat if exposed to liquid moisture. An overheated rear quarter vent window switch may cause a burning odor, smoke, or a driver's door fire without warning.

What your dealer will do...

Chrysler intends to repair your vehicle free of charge (parts and labor). However, the part required to provide a permanent remedy for this condition is currently not available. Chrysler is making every effort to provide the part as quickly as possible. Chrysler will contact you again by mail, with a follow-up recall notice, when the remedy part is available.

In the meantime, if you feel uncomfortable with the current situation, Chrysler has released a Service Bulletin (08-046-14) instructing dealers how to disconnect the rear quarter vent window switch on your vehicle, at no cost, until parts become available. Disconnecting the rear quarter vent window switch will eliminate the risk of a driver's door fire.

What you must do to ensure your safety...

Simply contact your Chrysler, Jeep, or Dodge dealer to schedule a service appointment to have your rear quarter vent window switch disconnected, per Service Bulletin 08-046-14.

Once you receive your follow-up recall notice in the mail, simply contact your Chrysler, Jeep, or Dodge dealer right away to schedule a service appointment. Ask the dealer to hold the part for your vehicle or to order it before your appointment.

Schedule Service At East Tennessee Dodge Serving Cookeville, Jamestown, & Livingston TN

East Tennessee Dodge is located at 2774 North Main St, Crossville, TN 38555. Call (888) 378-7154 to schedule service today.


East Tennessee Chrysler Dodge Jeep Ram

2774 North Main St.
Directions Crossville, TN 38555-5410

  • Sales: 931-287-2662
  • Service: 931-228-0057
  • Parts: 931-952-6972


  • Monday 9:00am-8:00pm
  • Tuesday 9:00am-8:00pm
  • Wednesday 9:00am-8:00pm
  • Thursday 9:00am-8:00pm
  • Friday 9:00am-8:00pm
  • Saturday 9:00am-8:00pm
  • Sunday 12:00pm-6:00pm