Customer Testimonials
Very great customer service and they were very polite big thanks to Joseph Johnson for all of the help
Very professional curtious timley and helpful!
Professional and friendly to work with. Had a good time doing the deal.
The folks in the service department are hustling to take care of their customers.
Great service!!
Dale in service was great! I felt like he tried to make sure the AWD issue was fully corrected before getting my van back.
Always great service! Thank you.
We've bought 4 vehicles from them over the past 10 years... always used thr warranties and the shop always got the repairs done right.
Brand new to the area and as soon as I arrived I needed the services of East Tennessee Dodge. My service writer was Austin and when he heard my predicament he made an appointment for me first thing the next morning. I arrived at 7:30 AM and by 8:30 AM I was driving away! Thank you Austin and thank you East Tennessee Dodge! 👍
Convenient scheduling. Service was provided on time as promised. Professional friendly technicians.
Kevin, Clint, and Jordan gave me the most comfortable and easy experience, I wouldn't choose to go anywhere else.
Dakota is the best Salesman they have! Make sure to always buy from him!
Service Manager Dale kept me updated on parts order, pricing changes and understood my long distance challenge living outside TN. Friendly staff, listened to my concerns, addressed my problems.. Great experience!
Good timing and efficient
Did a great job getting me into the car I've always have wanted. Thank you Lance and My Homie Timothy!!!
Great experience. The earlier comments I offered about the website scheduling have been addressed and getting my appointment set up was quick and easy. The team is making a bad situation work for them after the recent showroom fire by sharing the service bay with waiting customers, lounge, and sales team. Good job all around
It didn't take long to get the oil changed and they didn't get oil all over the engine like the Valvoline place did. Good price and good oil and filter. Nice staff. Temp waiting room was awful for us old folks with those plastic chairs but we understand there was a fire so you did good for what you had to work with. Staff were great.