"It has been my pleasure to purchase a used vehicle from your dealership during this week. This was the fisrt time I had shopped at East TN Dodge and the experience was smooth and not complicated with the assistance of your excellent salesperson, Erich Spence. Erich talked with me several weeks prior to my purchase and listened to the needs I had regarding a vehicle. Even though the one I needed wasn't available right then, he kept my contact info and notified me when the perfect one arrived! Such dedication and customer service is this person was appreciated and will not be forgotten when I refer my family and friends! "
A. Barber
